Patient information
Everything you need before your visit
Practical answers for patients and families — timings, documents, insurance and what to expect.
EmergencyChest pain or severe breathlessness right now?Call 108 for an ambulance — do not wait for an appointment or drive yourself.
01 — Your visit
What to expect, step by step
- 01
Book your visit
Call the helpline or send the appointment form. Our coordinator confirms a slot with the right specialist.
- 02
Consult & diagnose
A detailed consultation, followed by any tests you need — such as an ECG, echo or TMT.
- 03
Personalised treatment
Your cardiologist explains every option, cost and risk in suitable language before you decide on a plan.
- 04
Recovery & follow-up
Clear medication, lifestyle guidance, scheduled reviews keep your heart on track after treatment.
02 — Timings
OPD hours
Mon – Sat · 10:00 AM – 7:00 PM
Closed on Sundays. We recommend booking ahead.
Book by phone or WhatsApp during OPD hours. For chest pain or severe breathlessness at any hour, call 108 — do not wait for an appointment.
03 — Checklist
What to bring
- 01A photo ID (Aadhaar, PAN, driving licence or passport)
- 02All previous prescriptions and discharge summaries
- 03Recent ECG, echo, TMT or angiography reports — and CDs or films if you have them
- 04Blood test reports from the last few months
- 05A list of the medicines you take, with doses
- 06Your insurance policy or TPA card, if you have one
04 — Insurance & admission
Planning a procedure or admission
What to expect if your cardiologist advises a procedure or a hospital stay.
- 01
Health insurance
Bring your policy card or e-card and a photo ID. Our team will tell you whether your insurer can be billed cashless or whether you claim reimbursement.
- 02
Cashless approval
For a planned procedure, share your policy details as early as possible. Pre-authorisation from the insurer or TPA usually takes a few hours to a day.
- 03
Government & corporate schemes
Covered under a government health scheme or a corporate panel? Ask us when you book and we will confirm whether it applies to your treatment.
- 04
Admission & discharge
A family attendant can usually stay with the patient. At discharge you receive a summary, your medicine plan and the date of your follow-up visit.
Second opinions are welcome
If you have been advised a procedure elsewhere, bring your angiography CD, echo and blood reports. Your cardiologist will review them and explain your options — including whether a procedure is needed at all.
Book a second-opinion consultation05 — Questions
Before you call
Still unsure about something? Our coordinators are happy to talk it through.
01When should I see a cardiologist?
Book a consultation if you experience chest discomfort, breathlessness on mild exertion, palpitations, unexplained fatigue, giddiness or swelling in the feet. A preventive check is also advisable from age 40, or earlier if you have diabetes, high blood pressure, high cholesterol, a smoking history or a family history of heart disease.
02Do I need an appointment, or can I walk in?
We recommend booking ahead so your waiting time stays short — call us or send the appointment form. If you have chest pain or severe breathlessness right now, do not wait for an appointment — call 108 for an ambulance.
03What should I bring to my first visit?
Carry a photo ID, all previous prescriptions and discharge summaries, recent ECG, echo or angiography reports and films, and a current list of the medicines you take with their dosages. If you have insurance, bring your policy or TPA card as well.
04How long does recovery after angioplasty take?
Most patients are discharged within 24 to 48 hours of an uncomplicated angioplasty and return to desk work in about a week. Your cardiologist will set a personalised plan covering medication, diet, activity and a structured cardiac rehabilitation programme.
05Can I get a second opinion on a report from another hospital?
Absolutely. Bring your angiography films, echo and blood reports, and our consultants will review them and explain your options clearly — including whether a procedure is genuinely needed. Second opinions are welcome and common in cardiac care.
Appointments
Speak to a heart specialist
Book a consultation at Swastham Heart Institute. OPD: Mon – Sat · 10:00 AM – 7:00 PM.